As technology is deployed in all business models, the future workforce must adapt to new changes and complement tech capabilities in the workplace. Accordingly, employers are demanding their future employees are able to create value alongside technology. To assure that technology compliments employee performance rather than replacing employees, there is a new standard that must be upheld in order to achieve the highest levels of efficiency and to stay ahead of the curve. For example, employees are expected to be aware of new software and learn to navigate through new software to increase timeliness and production. Research predicts that IT and programming skills will double in invested time at work within the next decade.
Equipment finance leaders expressed the rise in demand for technical skills. This asset is stressed more commonly in the recruitment and hiring processes. In tandem, the need to attract younger audiences and employees to serve as the new workforce to better incorporate technology as they are inclined to be well versed in its language has become a priority.
Despite shifting landscapes and the overall disruption of all industries digitally, communication will remain present and dominant in the workplace. In fact, communication skills will become more and more important as AI and voice recognition begin to dominate the marketplace.
Many industry leaders have shared insight explaining the importance, relevance, and demand for tech skills; however, the ability to effectively communicate with costumers remains the most important skill companies seek in potential employees.
Regarding conversions, advanced technology typically facilitates sales, but communication enables trust and a long term relationship with a customer which will always be priceless.
3. Critical Thinking
High order cognitive tasks continue to rise in consideration and are becoming increasingly sought after in the recruitment process.
We have seen creativity grow in popularity across all industries and this skill among critical thinking will continue to grow in importance as they’re the most difficult skills to teach. Similarly, these skills are the most difficult to program a computer to do. Computers continue to specialize in tasks that have already been performed and introduced. Critical thinking and creativity are what enable computers to continue to evolve and pave the way towards superior innovation. In order to enable this process, these skills will become prioritized in recruitment processes.
Additionally, employees must possess the ability and yearning to learn. An employee who is constantly learning and studying trends are inclined to stay ahead of the curve and will ultimately be able to anticipate trends. There are plenty of technology resources to be utilized, but in order to advance the digital journey, the new workforce must ultimately be able to work with data while alleviating customers of any pains and improving the overall experience.